Social CRM Market, by Solution (Social Monitoring, Social Mapping, Social Middleware, Social Management, Social Measurement), Vertical (Academia & Government, Automotive, Transportation and Logistics, BFSI, Consumer Goods and Retail, Energy, Power and Utilities, Healthcare, Oil and Gas, Telecom and IT), Application (Marketing, Sales, Customer support & service, Others), Deployment (On Demand (SaaS and PaaS), On Premise): Global Opportunity Analysis and Industry Forecast, 2020-2027

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