IP Telephony Market Report
RA08580
IP Telephony Market by Offerings (Services and Solutions), Type (Integrated Access/Session Initiation Protocol (SIP) Trunking, Hosted IP PBX, and Managed IP PBX,), Call Type (Domestic Calls and International Calls), Installation Type (Wireless and Wired), Enterprise Size (Large Enterprise and Small & Medium Enterprises(SMEs)), End-user (Corporate, Government, and Residential), and Regional Analysis (North America, Europe, Asia-Pacific, and LAMEA): Global Opportunity Analysis and Industry Forecast, 2021–2028
IP Telephony Market Analysis
The global IP Telephony market is anticipated to garner $7,680.5 million in the 2021–2028 timeframe, growing from $2,845.8 million in 2020, at a healthy CAGR of 13.4%.
Market Synopsis
The cost effectivity of the IP telephony services is the key factor driving the IP telephony market. Additionally, acquisitions and business expansion by key market players are anticipated to boost the market growth.
However, the data security and the dependency on the bandwidth are the key factors anticipated to hamper the market growth in the near future.
According to the regional analysis of the market, the Asia-Pacific IP telephony market is anticipated to grow at a CAGR of 16.1%, by generating a revenue of $2,237.3 million during the projected period.
IP Telephony Overview
IP telephony (internet protocol telephony) is a solution that utilizes various technologies that uses various procedures in order to exchange fax, voice calls, and to share any kind of information through public switch telephone network (PSTN). In the recent years, the IP telephony has experienced and upsurge majorly in the telephone & communications industry. It has become a main source of data communication. Many companies across the globe have already shifted to IP telephony from regular telephone services and many organizations are planning to implement the IP telephony for internal communications as well.
Impact Analysis of COVID-19 on the Global IP Telephony Market
In the recent years, the world has experienced an unprecedented situation of COVID-19 outbreak, due to which the world has been impacted very badly. However, the IP telephony market has experienced a boost in the growth during the COVID-19 timeframe. Many of the organizations across the globe were forced to adopt the work from home policy due to which the companies adopted the IP telephony solutions which enables the employees to communicate from anywhere in the world with better communication sources. Thus, the COVID-19 situation has boosted the global IP telephony market.
Increasing Number of Cyberattacks is Projected to Drive the Market Growth
The fast advancement of technology has also resulted in an increase in the number of vulnerabilities in recent years. Because of the increasing number of cyber-attacks and risks, businesses are increasingly turning to IP Telephony products and services. According to IBM, the overall cost of data breaches in organizations was about $6 trillion in 2021 alone, and the figures are expected to climb during the predicted period. As a result, it has become critical to safeguard data and avert data breaches. As a result, enterprises are implementing IP Telephony technologies. Over the projected period, these factors are expected to boost the worldwide IP Telephony market.
To know more about global IP telephony market drivers, get in touch with our analysts here.
Lack of Funds is Restraining the Market Growth
The lack of funds for implementation of IP Telephony as well as for R&D among the small and medium enterprises is anticipated to hamper the market growth.
Adoption of AI in IP Telephony is Anticipated to Create Growth Opportunities
The implementation of artificial intelligence in the IP telephony market is anticipated to create better growth opportunities over the forecast period. Additionally, increasing adoption of IP telephony among the small and medium enterprises in projected to create huge growth opportunities in the near future.
To know more about global IP telephony market opportunities, get in touch with our analysts here.
Based on offerings, the market has been divided into solutions and Services. Solutions sub-segment held the largest market share in the year 2020. Download PDF Sample ReportIP Telephony Market
By Offerings
Source: Research Dive Analysis
The solutions sub-segment held the largest market share in the year 2020 accounting for $1,503.1 million and is predicted to reach $3,673.9 million over the forecast period growing at a CAGR 12.0%.
The rapid growth in the remote work solutions has boosted the market for IP telephony solutions in the recent years. Additionally, the growing adoption rate of IP telephony in various industries across the globe is another key factor that is boosting the IP telephony solutions sub-segment in the recent years.
IP Telephony Market
By TypeBased on type, the market has been divided into Integrated Access/Session Initiation Protocol (SIP) Trunking, managed IP PBX, and hosted IP PBX. Integrated Access/Session Initiation Protocol (SIP) Trunking sub-segment held the highest market share in 2020 and is anticipated to continue its dominance over the forecast period.
Source: Research Dive Analysis
The integrated access/session initiation protocol (SIP) trunking sub-segment held the highest market share in 2020 accounting for $1,188.9 million and is projected to reach $3,151.0 million over the forecast period.
The integrated access/session initiation protocol (SIP) trunking sub-segment provides a strong and end to end encrypted communication system, and the communication system is easy to manage. Additionally, the call quality of the calls is exceptional and there is no limitation of the number of users, these factors are expected to boost the sub-segment in the near future.
IP Telephony Market
By Call TypeBased on call type, the analysis has been divided into international calls and Domestic Calls. Out of these, international call sub-segment held the largest market share in 2020.
Source: Research Dive Analysis
The international calls sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 12.0% and reach $3,621.6 million by 2028, growing from $1,484.5 million in 2020.
There are large number of advantages that are being provided by IP telephony for international calls such as the call rates are much cheaper when compared to traditional callings services and the call quality is also exceptional. Additionally, there are various other services that are being offered by IP telephony such as the user can purchase the number of any country and use it for the communication purposes, this way the calls are charged on the domestic call basis instead of international calls.
IP Telephony Market
By Installation TypeBased on installation type, the analysis has been divided into Wireless and wired. Out of these, Wireless sub-segment is anticipated to grow at the fastest CAGR during the forecast period.
Source: Research Dive Analysis
The wireless sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 15.1% and reach $4,150.6 million by 2028, growing from $1,367.5 million in 2020.
The ease of use is one of the key benefits that is being provided by the wireless installation devices. Moreover, cost saving is another huge benefit of using a wireless connection that allows the user to call anywhere in the world form anywhere across the globe.
IP Telephony Market
By Enterprises SizeBased on enterprise size, the analysis has been divided into large enterprises and SMEs. Out of these, SMEs sub-segment is anticipated to grow at the fastest CAGR during the forecast period.
Source: Research Dive Analysis
The SMEs sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 15.7% and reach $4,007.8 million by 2028, growing from $1,257.5 million in 2020.
The rapid growth of the small & medium enterprises across the globe is the key growth factor for IP telephony. The small & medium enterprises do not have huge amount of funds in order to buy various subscriptions and pay huge costs for international callings and other services, thus the companies prefer opting for IP telephony.
IP Telephony Market
By End-userBased on end-user, the analysis has been divided into Corporate, government, and residential. Out of these, Corporate sub-segment is anticipated to grow at the fastest CAGR during the forecast period.
Source: Research Dive Analysis
The corporate sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 14.0% and reach $3,793.1 million by 2028, growing from $1,342.7 million in 2020.
Over the past decade, IP telephony has grown at a rapid pace. The reason for this growth is IP telephony offers many benefits that companies cannot find in traditional telecommunications solutions. For example, IP telephony is secure and efficient, making it a valuable asset for businesses of all sizes. Additionally, IP telephony allows companies to communicate with customers and employees from nearly anywhere in the world.
Global IP Telephony Market, Regional Insights:
The IP telephony market was investigated across North America, Europe, Asia-Pacific, and LAMEA.
Source: Research Dive Analysis
The Asia-Pacific IP Telephony Market is Anticipated to Experience the Fastest Growth Rate
IP telephony market in the Asia-Pacific region is anticipated to grow at the highest CAGR of 16.1% and reach $2,237.3 million in 2028.
The Asia-Pacific IP telephony market growth is majorly attributed to the growing number of industries in this region. Additionally, the number of technological advancements taking place in this region is another key factor driving the Asia-Pacific region market growth over the forecast period.
Competitive Scenario in the Global IP Telephony Market
Product advancements, innovations, and business expansion are common strategies followed by major market players.
Source: Research Dive Analysis
Some of the leading IP Telephony market players are IBM Corporation., VMware, Inc., enSilo, NeuVector, McAfee Corporation, Fidelis Cybersecurity, Sonatype, Sysdig, Inc. Tenable, Inc., and Aqua Security.
Porter’s Five Forces Analysis for the Global IP Telephony Market:
- Bargaining Power of Suppliers: The number of IP telephony players is high.
Thus, the bargaining power of suppliers is low. - Bargaining Power of Buyers: Buyers have little bargaining power because establishing IP telephony requires a large capital investment.
Thus, the bargaining power of the buyers is low. - Threat of New Entrants: The companies entering IP telephony market have to deal with high investment cost.
Thus, the threat of the new entrants is moderate. - Threat of Substitutes: The availability of the alternatives for the IP telephony is very low.
Thus, the threat of substitutes is low. - Competitive Rivalry in the Market: The competitive rivalry among industry leaders is extensive mainly because the number of players operating in IP telephony industry are concentrating on acquiring number of customer base.
Therefore, competitive rivalry in the market is high.
| Aspect | Particulars |
| Historical Market Estimations | 2019-2020 |
| Base Year for Market Estimation | 2020 |
| Forecast Timeline for Market Projection | 2021-2028 |
| Geographical Scope | North America, Europe, Asia-Pacific, LAMEA |
| Segmentation by Offerings |
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| Segmentation by Type |
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| Segmentation by Call Type |
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| Segmentation by Installation Type |
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| Segmentation by Enterprise Size |
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| Segmentation by End-user |
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| Key Companies Profiled |
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Q1. What is the size of the global IP telephony market?
A. The size of the global IP telephony market was over $2,845.8 million in 2020 and is projected to reach $7,680.5 million by 2028.
Q2. Which are the major companies in the IP telephony market?
A. Freshworks Inc, Intermedia.net, Inc, and DIALPAD, INC are some of the major companies operating in the global IP telephony market.
Q3. Which region, among others, possesses greater investment opportunities in the near future?
A. The Asia-Pacific region possesses great investment opportunities for investors to witness the most promising growth in the future.
Q4. What will be the growth rate of the Asia-Pacific IP telephony market?
A. The growth rate of the Asia-Pacific IP telephony market is 16.1%.
Q5. What are the strategies opted by the leading players in this market?
A. Product innovations, technological advancements, and business expansions are the key strategies opted by the operating companies in this market.
Q6. Which companies are investing more on R&D practices?
A. Freshworks Inc, Intermedia.net, Inc and DIALPAD, INC companies are investing more on R&D practices.
1.Research Methodology
1.1.Desk Research
1.2.Real time insights and validation
1.3.Forecast model
1.4.Assumptions and forecast parameters
1.4.1.Assumptions
1.4.2.Forecast parameters
1.5.Data sources
1.5.1.Primary
1.5.2.Secondary
2.Executive Summary
2.1.360° summary
2.2.Offerings trends
2.3.Type Trends
2.4.Call Type Trends
2.5.Installation Type Trends
2.6.Enterprises Size Trends
2.7.End-user Trends
3.Market overview
3.1.Market segmentation & definitions
3.2.Key takeaways
3.2.1.Top investment pockets
3.2.2.Top winning strategies
3.3.Porter’s five forces analysis
3.3.1.Bargaining power of consumers
3.3.2.Bargaining power of suppliers
3.3.3.Threat of new entrants
3.3.4.Threat of substitutes
3.3.5.Competitive rivalry in the market
3.4.Market dynamics
3.4.1.Drivers
3.4.2.Restraints
3.4.3.Opportunities
3.5.Source landscape
3.6.Regulatory landscape
3.7.Patent landscape
3.8.Market value chain analysis
3.9.Strategic overview
4.IP Telephony Market, by Offerings
4.1.Solutions
4.1.1.Market size and forecast, by region, 2021-2028
4.1.2.Comparative market share analysis, 2021 & 2028
4.2.Services
4.2.1.Market size and forecast, by region, 2021-2028
4.2.2.Comparative market share analysis, 2021 & 2028
5.IP Telephony Market, by Type
5.1.Integrated Access/Session Initiation Protocol (SIP) Trunking
5.1.1.Market size and forecast, by region, 2021-2028
5.1.2.Comparative market share analysis, 2021 & 2028
5.2.Managed IP PBX
5.2.1.Market size and forecast, by region, 2021-2028
5.2.2.Comparative market share analysis, 2021 & 2028
5.3.Hosted IP PBX
5.3.1.Market size and forecast, by region, 2021-2028
5.3.2.Comparative market share analysis, 2021 & 2028
6.IP Telephony Market, by Call Type
6.1.International Calls
6.1.1.Market size and forecast, by region, 2021-2028
6.1.2.Comparative market share analysis, 2021 & 2028
6.2.Domestic Calls
6.2.1.Market size and forecast, by region, 2021-2028
6.2.2.Comparative market share analysis, 2021 & 2028
7.IP Telephony Market, by Installation Type
7.1.Wireless
7.1.1.Market size and forecast, by region, 2021-2028
7.1.2.Comparative market share analysis, 2021 & 2028
7.2.Wired
7.2.1.Market size and forecast, by region, 2021-2028
7.2.2.Comparative market share analysis, 2021 & 2028
8.IP Telephony Market, by Enterprise Size
8.1.Large Enterprises
8.1.1.Market size and forecast, by region, 2021-2028
8.1.2.Comparative market share analysis, 2021 & 2028
8.2.Small and Medium Enterprises (SMEs)
8.2.1.Market size and forecast, by region, 2021-2028
8.2.2.Comparative market share analysis, 2021 & 2028
9.IP Telephony Market, by End-user
9.1.Corporate
9.1.1.Market size and forecast, by region, 2021-2028
9.1.2.Comparative market share analysis, 2021 & 2028
9.2.Government
9.2.1.Market size and forecast, by region, 2021-2028
9.2.2.Comparative market share analysis, 2021 & 2028
9.3.Residential
9.3.1.Market size and forecast, by region, 2021-2028
9.3.2.Comparative market share analysis, 2021 & 2028
10.IP Telephony Market, by Region
10.1.North America
10.1.1.Market size and forecast, by Offerings, 2021-2028
10.1.2.Market size and forecast, by Type, 2021-2028
10.1.3.Market size and forecast, by Call Type, 2021-2028
10.1.4.Market size and forecast, by Installation Type 2021-2028
10.1.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.6.Market size and forecast, by End-user 2021-2028
10.1.7.Market size and forecast, by country, 2021-2028
10.1.8.Comparative market share analysis, 2021 & 2028
10.1.9.U.S.
10.1.9.1.Market size and forecast, by Offerings, 2021-2028
10.1.9.2.Market size and forecast, by Type, 2021-2028
10.1.9.3.Market size and forecast, by Call Type, 2021-2028
10.1.9.4.Market size and forecast, by Installation Type, 2021-2028
10.1.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.9.6.Market size and forecast, by End-user 2021-2028
10.1.9.7.Comparative market share analysis, 2021 & 2028
10.1.10.Canada
10.1.10.1.Market size and forecast, by Offerings, 2021-2028
10.1.10.2.Market size and forecast, by Type, 2021-2028
10.1.10.3.Market size and forecast, by Call Type, 2021-2028
10.1.10.4.Market size and forecast, by Installation Type, 2021-2028
10.1.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.10.6.Market size and forecast, by End-user 2021-2028
10.1.10.7.Comparative market share analysis, 2021 & 2028
10.1.11.Mexico
10.1.11.1.Market size and forecast, by Offerings, 2021-2028
10.1.11.2.Market size and forecast, by Type, 2021-2028
10.1.11.3.Market size and forecast, by Call Type, 2021-2028
10.1.11.4.Market size and forecast, by Installation Type, 2021-2028
10.1.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.11.6.Market size and forecast, by End-user 2021-2028
10.1.11.7.Comparative market share analysis, 2021 & 2028
10.2.Europe
10.2.1.Market size and forecast, by Offerings, 2021-2028
10.2.2.Market size and forecast, by Type, 2021-2028
10.2.3.Market size and forecast, by Call Type, 2021-2028
10.2.4.Market size and forecast, by Installation Type, 2021-2028
10.2.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.6.Market size and forecast, by End-user 2021-2028
10.2.7.Market size and forecast, by country, 2021-2028
10.2.8.Comparative market share analysis, 2021 & 2028
10.2.9.UK
10.2.9.1.Market size and forecast, by Offerings, 2021-2028
10.2.9.2.Market size and forecast, by Type, 2021-2028
10.2.9.3.Market size and forecast, by Call Type, 2021-2028
10.2.9.4.Market size and forecast, by Installation Type, 2021-2028
10.2.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.9.6.Market size and forecast, by End-user 2021-2028
10.2.9.7.Comparative market share analysis, 2021 & 2028
10.2.10.Germany
10.2.10.1.Market size and forecast, by Offerings, 2021-2028
10.2.10.2.Market size and forecast, by Type, 2021-2028
10.2.10.3.Market size and forecast, by Call Type, 2021-2028
10.2.10.4.Market size and forecast, by Installation Type, 2021-2028
10.2.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.10.6.Market size and forecast, by End-user 2021-2028
10.2.10.7.Comparative market share analysis, 2021 & 2028
10.2.11.France
10.2.11.1.Market size and forecast, by Offerings, 2021-2028
10.2.11.2.Market size and forecast, by Type, 2021-2028
10.2.11.3.Market size and forecast, by Call Type, 2021-2028
10.2.11.4.Market size and forecast, by Installation Type, 2021-2028
10.2.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.11.6.Market size and forecast, by End-user 2021-2028
10.2.11.7.Comparative market share analysis, 2021 & 2028
10.2.12.Spain
10.2.12.1.Market size and forecast, by Offerings, 2021-2028
10.2.12.2.Market size and forecast, by Type, 2021-2028
10.2.12.3.Market size and forecast, by Call Type, 2021-2028
10.2.12.4.Market size and forecast, by Installation Type, 2021-2028
10.2.12.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.12.6.Market size and forecast, by End-user 2021-2028
10.2.12.7.Comparative market share analysis, 2021 & 2028
10.2.13.Italy
10.2.13.1.Market size and forecast, by Offerings, 2021-2028
10.2.13.2.Market size and forecast, by Type, 2021-2028
10.2.13.3.Market size and forecast, by Call Type, 2021-2028
10.2.13.4.Market size and forecast, by Installation Type, 2021-2028
10.2.13.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.13.6.Market size and forecast, by End-user 2021-2028
10.2.13.7.Comparative market share analysis, 2021 & 2028
10.2.14.Rest of Europe
10.2.14.1.Market size and forecast, by Offerings, 2021-2028
10.2.14.2.Market size and forecast, by Type, 2021-2028
10.2.14.3.Market size and forecast, by Call Type, 2021-2028
10.2.14.4.Market size and forecast, by Installation Type, 2021-2028
10.2.14.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.14.6.Market size and forecast, by End-user 2021-2028
10.2.14.7.Comparative market share analysis, 2021 & 2028
10.3.Asia Pacific
10.3.1.Market size and forecast, by Offerings, 2021-2028
10.3.2.Market size and forecast, by Type, 2021-2028
10.3.3.Market size and forecast, by Call Type, 2021-2028
10.3.4.Market size and forecast, by Installation Type, 2021-2028
10.3.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.6.Market size and forecast, by End-user 2021-2028
10.3.7.Market size and forecast, by country, 2021-2028
10.3.8.Comparative market share analysis, 2021 & 2028
10.3.9.India
10.3.9.1.Market size and forecast, by Offerings, 2021-2028
10.3.9.2.Market size and forecast, by Type, 2021-2028
10.3.9.3.Market size and forecast, by Call Type, 2021-2028
10.3.9.4.Market size and forecast, by Installation Type, 2021-2028
10.3.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.9.6.Market size and forecast, by End-user 2021-2028
10.3.9.7.Comparative market share analysis, 2021 & 2028
10.3.10.China
10.3.10.1.Market size and forecast, by Offerings, 2021-2028
10.3.10.2.Market size and forecast, by Type, 2021-2028
10.3.10.3.Market size and forecast, by Call Type, 2021-2028
10.3.10.4.Market size and forecast, by Installation Type, 2021-2028
10.3.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.10.6.Market size and forecast, by End-user 2021-2028
10.3.10.7.Comparative market share analysis, 2021 & 2028
10.3.11.Japan
10.3.11.1.Market size and forecast, by Offerings, 2021-2028
10.3.11.2.Market size and forecast, by Type, 2021-2028
10.3.11.3.Market size and forecast, by Call Type, 2021-2028
10.3.11.4.Market size and forecast, by Installation Type, 2021-2028
10.3.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.11.6.Market size and forecast, by End-user 2021-2028
10.3.11.7.Comparative market share analysis, 2021 & 2028
10.3.12.South Korea
10.3.12.1.Market size and forecast, by Offerings, 2021-2028
10.3.12.2.Market size and forecast, by Type, 2021-2028
10.3.12.3.Market size and forecast, by Call Type, 2021-2028
10.3.12.4.Market size and forecast, by Installation Type, 2021-2028
10.3.12.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.12.6.Market size and forecast, by End-user 2021-2028
10.3.12.7.Comparative market share analysis, 2021 & 2028
10.3.13.Australia
10.3.13.1.Market size and forecast, by Offerings, 2021-2028
10.3.13.2.Market size and forecast, by Type, 2021-2028
10.3.13.3.Market size and forecast, by Call Type, 2021-2028
10.3.13.4.Market size and forecast, by Installation Type, 2021-2028
10.3.13.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.13.6.Market size and forecast, by End-user 2021-2028
10.3.13.7.Comparative market share analysis, 2021 & 2028
10.3.14.Rest of Asia-Pacific
10.3.14.1.Market size and forecast, by Offerings, 2021-2028
10.3.14.2.Market size and forecast, by Type, 2021-2028
10.3.14.3.Market size and forecast, by Call Type, 2021-2028
10.3.14.4.Market size and forecast, by Installation Type, 2021-2028
10.3.14.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.14.6.Market size and forecast, by End-user 2021-2028
10.3.14.7.Comparative market share analysis, 2021 & 2028
10.4.LAMEA
10.4.1.Market size and forecast, by Offerings, 2021-2028
10.4.2.Market size and forecast, by Type, 2021-2028
10.4.3.Market size and forecast, by Call Type, 2021-2028
10.4.4.Market size and forecast, by Installation Type, 2021-2028
10.4.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.6.Market size and forecast, by End-user 2021-2028
10.4.7.Market size and forecast, by country, 2021-2028
10.4.8.Comparative market share analysis, 2021 & 2028
10.4.9.Brazil
10.4.9.1.Market size and forecast, by Offerings, 2021-2028
10.4.9.2.Market size and forecast, by Type, 2021-2028
10.4.9.3.Market size and forecast, by Call Type, 2021-2028
10.4.9.4.Market size and forecast, by Installation Type, 2021-2028
10.4.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.9.6.Market size and forecast, by End-user 2021-2028
10.4.9.7.Comparative market share analysis, 2021 & 2028
10.4.10.Saudi Arabia
10.4.10.1.Market size and forecast, by Offerings, 2021-2028
10.4.10.2.Market size and forecast, by Type, 2021-2028
10.4.10.3.Market size and forecast, by Call Type, 2021-2028
10.4.10.4.Market size and forecast, by Installation Type, 2021-2028
10.4.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.10.6.Market size and forecast, by End-user 2021-2028
10.4.10.7.Comparative market share analysis, 2021 & 2028
10.4.11.South Africa
10.4.11.1.Market size and forecast, by Offerings, 2021-2028
10.4.11.2.Market size and forecast, by Type, 2021-2028
10.4.11.3.Market size and forecast, by Call Type, 2021-2028
10.4.11.4.Market size and forecast, by Installation Type, 2021-2028
10.4.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.11.6.Market size and forecast, by End-user 2021-2028
10.4.11.7.Comparative market share analysis, 2021 & 2028
10.4.12.Rest of LAMEA
10.4.12.1.Market size and forecast, by Offerings, 2021-2028
10.4.12.2.Market size and forecast, by Type, 2021-2028
10.4.12.3.Market size and forecast, by Call Type, 2021-2028
10.4.12.4.Market size and forecast, by Installation Type, 2021-2028
10.4.12.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.12.6.Market size and forecast, by End-user 2021-2028
10.4.12.7.Comparative market share analysis, 2021 & 2028
11.Company profiles
11.1.DIALPAD, INC.
11.1.1.Business overview
11.1.2.Financial performance
11.1.3.Product portfolio
11.1.4.Recent strategic moves & developments
11.1.5.SWOT analysis
11.2.Intermedia.net, Inc
11.2.1.Business overview
11.2.2.Financial performance
11.2.3.Product portfolio
11.2.4.Recent strategic moves & developments
11.2.5.SWOT analysis
11.3.Mitel Networks Corp.
11.3.1.Business overview
11.3.2.Financial performance
11.3.3.Product portfolio
11.3.4.Recent strategic moves & developments
11.3.5.SWOT analysis
11.4.RingCentral MVP
11.4.1.Business overview
11.4.2.Financial performance
11.4.3.Product portfolio
11.4.4.Recent strategic moves & developments
11.4.5.SWOT analysis
11.5.Ziff Davis, Inc.
11.5.1.Business overview
11.5.2.Financial performance
11.5.3.Product portfolio
11.5.4.Recent strategic moves & developments
11.5.5.SWOT analysis
11.6.Freshworks Inc
11.6.1.Business overview
11.6.2.Financial performance
11.6.3.Product portfolio
11.6.4.Recent strategic moves & developments
11.6.5.SWOT analysis
11.7.Microsoft
11.7.1.Business overview
11.7.2.Financial performance
11.7.3.Product portfolio
11.7.4.Recent strategic moves & developments
11.7.5.SWOT analysis
11.8.Avaya
11.8.1.Business overview
11.8.2.Financial performance
11.8.3.Product portfolio
11.8.4.Recent strategic moves & developments
11.8.5.SWOT analysis
11.9.Ooma, Inc
11.9.1.Business overview
11.9.2.Financial performance
11.9.3.Product portfolio
11.9.4.Recent strategic moves & developments
11.9.5.SWOT analysis
11.10.Vonage
11.10.1.Business overview
11.10.2.Financial performance
11.10.3.Product portfolio
11.10.4.Recent strategic moves & developments
11.10.5.SWOT analysis
IP telephony is an umbrella term for products, technologies, and/or similar kind of services which utilize an internet connection to transmit and receive voice data, such as voicemail, voice calling, video calling and conferencing, etc. IP telephony technology converts voice calls and similar voice data into digital signals and transmits it through Internet Protocol (IP) networks in the form of data packets. Introduced for the first time in 1991, IP telephony technology, unlike regular landlines which use analog signals, establishes connection with the use of internet through a router and a modem.
Forecast Analysis:
As compared to other information transmission services, IP telephony services are very much cost effective, which is expected to be the main driving factor of this market. Also, due to major technological advancements in the information technology (IT) and communications sector, data as a resource has become quite vulnerable to cyber-attacks and similar risks. As a result, many businesses have switched to IP telephony services, which is further expected to boost the market in the coming years. IP telephony services, since the last few years, have been integrated with new technologies like Artificial Intelligence (AI), which is anticipated to help the IP telephony market. Along with this, strategic alliances between key market players are projected to offer numerous growth opportunities to the IP telephony market. However, lack of funds with respect to implementation of IP telephony services is expected to hamper the market in the coming years.
Regionally, the IP telephony market in the Asia-Pacific region is expected to have the fastest growth rate and garner a revenue of $2,237.3 million by 2028. Growing number of industries facilitated by the rapid pace of urbanization and industrialization is expected to be the primary growth driver of the market. Moreover, technological advancements taking place in the countries of this region is predicted to offer huge growth opportunities to the market in Asia-Pacific region.
As per the report published by Research Dive, the global IP telephony market is expected to gather a revenue of $7,680.5 million by 2028 and grow at 13.4% CAGR in the 2021–2028 timeframe. Some prominent market players include IBM Corporation, Fidelis Cybersecurity, Tenable, Inc., VMware, Inc., McAfee Corporation, Sysdig, Inc, enSilo, Sonatype, NeuVector, Aqua Security, and many others.
Covid-19 Impact on the IP Telephony Market:
The outbreak of the Covid-19 pandemic has had a massive negative effect on almost all industries and businesses across the world. Government-mandated lockdowns that were put in place to curb the spread of the virus are one of the main reasons behind this negative impact of business and industries. IP telephony market, however, has been one of the few exceptions to this trend. As many offices and industries were closed due to the restrictions, they adopted work-from-home policies for which an effective medium of communication is required. Since IP telephony technology offers quality and cost-effective communication services, many companies started using this technology, which helped in boosting the growth of the market despite the pandemic situation.
Significant IP Telephony Market Developments:
The significant companies operating in the industry are adopting numerous growth strategies & business tactics such as partnerships, collaborations, mergers & acquisitions, and launches to maintain a robust position in the overall market, thus helping the IP telephony market to flourish. For instance:
In May 2020, IP4B, a leading IP telephony and unified telecommunications service provider, announced the acquisition of FasTTelecom VoIP, a business unit of FasTTelecom. Since FasTTelecom is a leading structured cabling solutions provider, it has an established infrastructure which will help IP4B to expand its business seamlessly in coming years.
In November 2021, Ericsson, a Swedish multinational telecommunication company, announced the acquisition of a VoIP network operator Vonage. This acquisition deal will help Ericsson to expand its business operations globally, thereby enabling it to cater to the demands of an even bigger customer base.
In April 2022, MiRO, a leading ICT (Information and Communications Technology) distributor, announced a strategic partnership with SNOM, a leading manufacturer of innovation VoIP solutions. With this partnership, both the companies will look to augment each other’s strengths and help each other in increasing their footprint in the IP telephony market.
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