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Intelligent Virtual Assistant (IVA) Market, by Technology (Speech recognition, Text-to-speech, Voice recognition), End User (SMBs, Large enterprises, Individual users), Application (BFSI, Automotive, IT & telecom, Retail, Healthcare, Education, Others), Services (Customer service, Marketing assistant): Global Opportunity Analysis and Industry Forecast, 2020-2027

IC20115967

Pages: 300

May 2023

The global intelligent virtual assistant (iva) market is estimated to surpass $18,630.5 million by 2027, exhibiting a CAGR of 38.4% from 2020 to 2027.

The report offers a thorough analysis of global intelligent virtual assistant (iva) market with detailed study of various aspects of the market such as market dynamics, vital segments, major geographies, key players, and competitive landscape.

The report provides a clear picture of the current market situation and future trends of the global intelligent virtual assistant (iva) market based on impact of various market dynamics and vital forces influencing the market. The drivers and opportunities in the market contributing to the market growth are acknowledged in the market dynamics. Besides, challenges and restraints that hold potential to hamper the market growth are also premeditated in the global intelligent virtual assistant (iva) market. Porter’s five forces analysis is delivered through the report which precisely highlights the effects of key forces on the global intelligent virtual assistant (iva) market.

The report offers market size and estimations analyzing global intelligent virtual assistant (iva) market through various segments. In addition, the report includes geographical market analysis of these segments. Each segment entailed in the report is studied at regional and country level as well to provide complete coverage of global intelligent virtual assistant (iva) market. The report categorizes the global intelligent virtual assistant (iva) market into four major geographies including North America, Europe, Asia-Pacific, and LAMEA. These geographies are further sub-categorized into countries to cover intelligent virtual assistant (iva) market scenario across in respective regions.

Furthermore, the report covers competitive scenario of the global intelligent virtual assistant (iva) market. The key players operating in the global intelligent virtual assistant (iva) market are studied in the report to understand their current market position and competitive strengths in the industry. The report profiles 10 key companies. Moreover, the company profiles include various data-points such as company overview, company executives, recent financials of the company, major growth strategies espoused by company, new initiatives and advancements by company to sustain and mend their position in the global intelligent virtual assistant (iva) market, and others.

Research Methodology

We offer our clients comprehensive research and analysis based on an extensive variety of factual inputs, which mostly include industry participants’ interviews, reliable statistics, and regional acumen. The in-house market experts play an impactful role in designing analytic models and tools, personalized to the requirements of a market segment. These analytical models and tools sterilize the data and statistics and enrich the accuracy of our advice and recommendations.

For accomplishment of this research report, long hours of discussions and interviews have been conducted, with an extensive range of stakeholders that includes upstream and downstream participants. A number of product type literatures, annual reports, industry releases, and other related documents of key industry contributors have been reviewed, for better understanding of the market. We have executed a mix of primary and secondary research for the market estimates and forecasts. Secondary research formulae the initial phase of our detailed study, where we conduct wide-range data mining, referring to certified data sources such as technical journals, medical journals, independent studies, trade association’s releases, materials published by government and regulatory authorities.

KEY MARKET BENEFITS

  • The report is a compilation of detailed information, inputs from industry participants and industry experts across the value chain, and quantitative and qualitative assessment by industry analysts.
  • This report provides in-depth analysis of current market trends, governing factors, macro-economic indicators from 2019 to 2027 to identify & understand the prevailing opportunities and the strategic assessment of the growth of the global intelligent virtual assistant (iva) market.
  • The report maps the qualitative sway of various industry factors on market segments as well as geographies.
  • The market estimations and size provided in the report are based on a comprehensive analysis of recent & futuristic key developments in the intelligent virtual assistant (iva) market.
  • The growth and development strategies adopted by the prominent industry players are enlisted in the report to understand the competitive scenario of the intelligent virtual assistant (iva) market.

KEY MARKET SEGMENTS

The global intelligent virtual assistant (iva) market is segmented on the basis of following:

  • Technology: Speech recognition, Text-to-speech, Voice recognition
  • End User: SMBs, Large enterprises, Individual users
  • Application: BFSI, Automotive, IT & telecom, Retail, Healthcare, Education, Others
  • Services: Customer service, Marketing assistant
  • Region: North America, Europe, Asia Pacific, and LAMEA.

This segment is further sub-segmented into the following regions:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
    • Spain
    • Italy
    • Rest of Europe
  • Asia-Pacific
    • Japan
    • China
    • India
    • Australia
    • South Korea
    • Rest of Asia-Pacific
  • LAMEA
    • Brazil
    • Argentina
    • Saudi Arabia
    • South Africa
    • UAE
    • Rest of LAMEA

KEY MARKET PLAYERS

The global intelligent virtual assistant (iva) market is consolidated with the presence of large number of key players. These players focus upon innovation and expansion of product portfolios to acquire a competitive edge in the market space. The report summarizes various aspects of all these key players including financial performance, product portfolio, recent strategic moves & developments, and SWOT analysis.

Players in global intelligent virtual assistant (iva) market include:

    1. 24/7 CUSTOMER

    2. INC.

    3. Amazon

    4. Inc.

    5. Anboto

    6. Apple

    7. Inc.

    8. Artificial Solutions

    9. Clara Labs

    10. CodeBaby Corporation

    11. Creative Virtual

    12. CX Company

    13. eCreation

    14. eGain Communications

    15. Eidoserve Inc.

    16. Existor

    17. GetAbby

    18. Google

    19. Inc.

    20. IBM Corporation

    21. Inbenta

    22. Intel

    23. IntelliResponse

    24. Microsoft Corporation

    25. Next IT

    26. Nuance Communications

    27. Oracle

    28. SelfService Company

    29. Speaktoit Inc

    30. Synthetix Ltd.

    31. Viclone Corporation

  • 1. RESEARCH METHODOLOGY

    • 1.1. Desk Research

    • 1.2. Real time insights and validation

    • 1.3. Forecast model

    • 1.4. Assumptions and forecast parameters

    • 1.5. Market size estimation

      • 1.5.1. Top-down approach

      • 1.5.2. Bottom-up approach

  • 2. REPORT SCOPE

    • 2.1. Market definition

    • 2.2. Key objectives of the study

    • 2.3. Report overview

    • 2.4. Market segmentation

    • 2.5. Overview of the impact of COVID-19 on Global Intelligent Virtual Assistant (IVA) Market

  • 3. EXECUTIVE SUMMARY

  • 4. MARKET OVERVIEW

    • 4.1. Introduction

    • 4.2. Growth impact forces

      • 4.2.1. Drivers

      • 4.2.2. Restraints

      • 4.2.3. Opportunities

    • 4.3. Market value chain analysis

      • 4.3.1. List of raw material suppliers

      • 4.3.2. List of manufacturers

      • 4.3.3. List of distributors

    • 4.4. Innovation & sustainability matrices

      • 4.4.1. Technology matrix

      • 4.4.2. Regulatory matrix

    • 4.5. Porter’s five forces analysis

      • 4.5.1. Bargaining power of suppliers

      • 4.5.2. Bargaining power of consumers

      • 4.5.3. Threat of substitutes

      • 4.5.4. Threat of new entrants

      • 4.5.5. Competitive rivalry intensity

    • 4.6. PESTLE analysis

      • 4.6.1. Political

      • 4.6.2. Economical

      • 4.6.3. Social

      • 4.6.4. Technological

      • 4.6.5. Environmental

    • 4.7. Impact of COVID-19 on Intelligent Virtual Assistant (IVA) Market

      • 4.7.1. Pre-covid market scenario

      • 4.7.2. Post-covid market scenario

  • 5. Intelligent Virtual Assistant (IVA) Market, By Deployment

    • 5.1. Overview

    • 5.2 Speech recognition

      • 5.2.1 Definition, key trends, growth factors, and opportunities

      • 5.2.2 Market size analysis, by region, 2020-2027

      • 5.2.3 Market share analysis, by country, 2020-2027

    • 5.3 Text-to-speech

      • 5.3.1 Definition, key trends, growth factors, and opportunities

      • 5.3.2 Market size analysis, by region, 2020-2027

      • 5.3.3 Market share analysis, by country, 2020-2027

    • 5.4 Voice recognition

      • 5.4.1 Definition, key trends, growth factors, and opportunities

      • 5.4.2 Market size analysis, by region, 2020-2027

      • 5.4.3 Market share analysis, by country, 2020-2027

    • 5.5 Research Dive Exclusive Insights

      • 5.5.1 Market attractiveness

      • 5.5.2 Competition heatmap

  • 6. Intelligent Virtual Assistant (IVA) Market, By Vertical

    • 6.1. Overview

    • 6.2 SMBs

      • 6.2.1 Definition, key trends, growth factors, and opportunities

      • 6.2.2 Market size analysis, by region, 2020-2027

      • 6.2.3 Market share analysis, by country, 2020-2027

    • 6.3 Large enterprises

      • 6.3.1 Definition, key trends, growth factors, and opportunities

      • 6.3.2 Market size analysis, by region, 2020-2027

      • 6.3.3 Market share analysis, by country, 2020-2027

    • 6.4 Individual users

      • 6.4.1 Definition, key trends, growth factors, and opportunities

      • 6.4.2 Market size analysis, by region, 2020-2027

      • 6.4.3 Market share analysis, by country, 2020-2027

    • 6.5 Research Dive Exclusive Insights

      • 6.5.1 Market attractiveness

      • 6.5.2 Competition heatmap

  • 7. Intelligent Virtual Assistant (IVA) Market, By End Use

    • 7.1. Overview

    • 7.2 BFSI

      • 7.2.1 Definition, key trends, growth factors, and opportunities

      • 7.2.2 Market size analysis, by region, 2020-2027

      • 7.2.3 Market share analysis, by country, 2020-2027

    • 7.3 Automotive

      • 7.3.1 Definition, key trends, growth factors, and opportunities

      • 7.3.2 Market size analysis, by region, 2020-2027

      • 7.3.3 Market share analysis, by country, 2020-2027

    • 7.4 IT & telecom

      • 7.4.1 Definition, key trends, growth factors, and opportunities

      • 7.4.2 Market size analysis, by region, 2020-2027

      • 7.4.3 Market share analysis, by country, 2020-2027

    • 7.5 Retail

      • 7.5.1 Definition, key trends, growth factors, and opportunities

      • 7.5.2 Market size analysis, by region, 2020-2027

      • 7.5.3 Market share analysis, by country, 2020-2027

    • 7.6 Healthcare

      • 7.6.1 Definition, key trends, growth factors, and opportunities

      • 7.6.2 Market size analysis, by region, 2020-2027

      • 7.6.3 Market share analysis, by country, 2020-2027

    • 7.7 Education

      • 7.7.1 Definition, key trends, growth factors, and opportunities

      • 7.7.2 Market size analysis, by region, 2020-2027

      • 7.7.3 Market share analysis, by country, 2020-2027

    • 7.8 Others

      • 7.8.1 Definition, key trends, growth factors, and opportunities

      • 7.8.2 Market size analysis, by region, 2020-2027

      • 7.8.3 Market share analysis, by country, 2020-2027

    • 7.9 Research Dive Exclusive Insights

      • 7.9.1 Market attractiveness

      • 7.9.2 Competition heatmap

  • 8. Intelligent Virtual Assistant (IVA) Market, By Price

    • 8.1. Overview

    • 8.2 Customer service

      • 8.2.1 Definition, key trends, growth factors, and opportunities

      • 8.2.2 Market size analysis, by region, 2020-2027

      • 8.2.3 Market share analysis, by country, 2020-2027

    • 8.3 Marketing assistant

      • 8.3.1 Definition, key trends, growth factors, and opportunities

      • 8.3.2 Market size analysis, by region, 2020-2027

      • 8.3.3 Market share analysis, by country, 2020-2027

    • 8.4 Research Dive Exclusive Insights

      • 8.4.1 Market attractiveness

      • 8.4.2 Competition heatmap

  • 9. Intelligent Virtual Assistant (IVA) Market, By Region

    • 9.1 North America

      • 9.1.1 U.S

        • 9.1.1.1 Market size analysis, By Deployment, 2020-2027

        • 9.1.1.2 Market size analysis, By Vertical, 2020-2027

        • 9.1.1.3 Market size analysis, By End Use, 2020-2027

        • 9.1.1.4 Market size analysis, By Price , 2020-2027

      • 9.1.2 Canada

        • 9.1.2.1 Market size analysis, By Deployment, 2020-2027

        • 9.1.2.2 Market size analysis, By Vertical, 2020-2027

        • 9.1.2.3 Market size analysis, By End Use, 2020-2027

        • 9.1.2.4 Market size analysis, By Price , 2020-2027

      • 9.1.3 Mexico

        • 9.1.3.1 Market size analysis, By Deployment, 2020-2027

        • 9.1.3.2 Market size analysis, By Vertical, 2020-2027

        • 9.1.3.3 Market size analysis, By End Use, 2020-2027

        • 9.1.3.4 Market size analysis, By Price , 2020-2027

      • 9.1.4 Research Dive Exclusive Insights

        • 9.1.4.1 Market attractiveness

        • 9.1.4.2 Competition heatmap

    • 9.2 Europe

      • 9.2.1 Germany

        • 9.2.1.1 Market size analysis, By Deployment, 2020-2027

        • 9.2.1.2 Market size analysis, By Vertical, 2020-2027

        • 9.2.1.3 Market size analysis, By End Use, 2020-2027

        • 9.2.1.4 Market size analysis, By Price , 2020-2027

      • 9.2.2 UK

        • 9.2.2.1 Market size analysis, By Deployment, 2020-2027

        • 9.2.2.2 Market size analysis, By Vertical, 2020-2027

        • 9.2.2.3 Market size analysis, By End Use, 2020-2027

        • 9.2.2.4 Market size analysis, By Price , 2020-2027

      • 9.2.3 France

        • 9.2.3.1 Market size analysis, By Deployment, 2020-2027

        • 9.2.3.2 Market size analysis, By Vertical, 2020-2027

        • 9.2.3.3 Market size analysis, By End Use, 2020-2027

        • 9.2.3.4 Market size analysis, By Price , 2020-2027

      • 9.2.4 Spain

        • 9.2.4.1 Market size analysis, By Deployment, 2020-2027

        • 9.2.4.2 Market size analysis, By Vertical, 2020-2027

        • 9.2.4.3 Market size analysis, By End Use, 2020-2027

        • 9.2.4.4 Market size analysis, By Price , 2020-2027

      • 9.2.5 Italy

        • 9.2.5.1 Market size analysis, By Deployment, 2020-2027

        • 9.2.5.2 Market size analysis, By Vertical, 2020-2027

        • 9.2.5.3 Market size analysis, By End Use, 2020-2027

        • 9.2.5.4 Market size analysis, By Price , 2020-2027

      • 9.2.6 Rest of Europe

        • 9.2.6.1 Market size analysis, By Deployment, 2020-2027

        • 9.2.6.2 Market size analysis, By Vertical, 2020-2027

        • 9.2.6.3 Market size analysis, By End Use, 2020-2027

        • 9.2.6.4 Market size analysis, By Price , 2020-2027

      • 9.2.7 Research Dive Exclusive Insights

        • 9.2.7.1 Market attractiveness

        • 9.2.7.2 Competition heatmap

    • 9.3 Asia-Pacific

      • 9.3.1 China

        • 9.3.1.1 Market size analysis, By Deployment, 2020-2027

        • 9.3.1.2 Market size analysis, By Vertical, 2020-2027

        • 9.3.1.3 Market size analysis, By End Use, 2020-2027

        • 9.3.1.4 Market size analysis, By Price , 2020-2027

      • 9.3.2 Japan

        • 9.3.2.1 Market size analysis, By Deployment, 2020-2027

        • 9.3.2.2 Market size analysis, By Vertical, 2020-2027

        • 9.3.2.3 Market size analysis, By End Use, 2020-2027

        • 9.3.2.4 Market size analysis, By Price , 2020-2027

      • 9.3.3 India

        • 9.3.3.1 Market size analysis, By Deployment, 2020-2027

        • 9.3.3.2 Market size analysis, By Vertical, 2020-2027

        • 9.3.3.3 Market size analysis, By End Use, 2020-2027

        • 9.3.3.4 Market size analysis, By Price , 2020-2027

      • 9.3.4 Australia

        • 9.3.4.1 Market size analysis, By Deployment, 2020-2027

        • 9.3.4.2 Market size analysis, By Vertical, 2020-2027

        • 9.3.4.3 Market size analysis, By End Use, 2020-2027

        • 9.3.4.4 Market size analysis, By Price , 2020-2027

      • 9.3.5 South Korea

        • 9.3.5.1 Market size analysis, By Deployment, 2020-2027

        • 9.3.5.2 Market size analysis, By Vertical, 2020-2027

        • 9.3.5.3 Market size analysis, By End Use, 2020-2027

        • 9.3.5.4 Market size analysis, By Price , 2020-2027

      • 9.3.6 Rest of Asia-Pacific

        • 9.3.6.1 Market size analysis, By Deployment, 2020-2027

        • 9.3.6.2 Market size analysis, By Vertical, 2020-2027

        • 9.3.6.3 Market size analysis, By End Use, 2020-2027

        • 9.3.6.4 Market size analysis, By Price , 2020-2027

      • 9.3.7 Research Dive Exclusive Insights

        • 9.3.7.1 Market attractiveness

        • 9.3.7.2 Competition heatmap

    • 9.4 LAMEA

      • 9.4.1 Brazil

        • 9.4.1.1 Market size analysis, By Deployment, 2020-2027

        • 9.4.1.2 Market size analysis, By Vertical, 2020-2027

        • 9.4.1.3 Market size analysis, By End Use, 2020-2027

        • 9.4.1.4 Market size analysis, By Price , 2020-2027

      • 9.4.2 Saudi Arabia

        • 9.4.2.1 Market size analysis, By Deployment, 2020-2027

        • 9.4.2.2 Market size analysis, By Vertical, 2020-2027

        • 9.4.2.3 Market size analysis, By End Use, 2020-2027

        • 9.4.2.4 Market size analysis, By Price , 2020-2027

      • 9.4.3 UAE

        • 9.4.3.1 Market size analysis, By Deployment, 2020-2027

        • 9.4.3.2 Market size analysis, By Vertical, 2020-2027

        • 9.4.3.3 Market size analysis, By End Use, 2020-2027

        • 9.4.3.4 Market size analysis, By Price , 2020-2027

      • 9.4.4 South Africa

        • 9.4.4.1 Market size analysis, By Deployment, 2020-2027

        • 9.4.4.2 Market size analysis, By Vertical, 2020-2027

        • 9.4.4.3 Market size analysis, By End Use, 2020-2027

        • 9.4.4.4 Market size analysis, By Price , 2020-2027

      • 9.4.5 Rest of LAMEA

        • 9.4.5.1 Market size analysis, By Deployment, 2020-2027

        • 9.4.5.2 Market size analysis, By Vertical, 2020-2027

        • 9.4.5.3 Market size analysis, By End Use, 2020-2027

        • 9.4.5.4 Market size analysis, By Price , 2020-2027

      • 9.4.6 Research Dive Exclusive Insights

        • 9.4.6.1 Market attractiveness

        • 9.4.6.2 Competition heatmap

  • 10. Competitive Landscape

    • 10.1 Top winning strategies, 2020-2027

      • 10.1.1 By strategy

      • 10.1.2 By year

    • 10.2 Strategic overview

    • 10.3 Market share analysis, 2020-2027

  • 11. Company Profiles

    • 11.1 24/7 CUSTOMER

      • 11.1.1 Overview

      • 11.1.2 Business segments

      • 11.1.3 Product portfolio

      • 11.1.4 Financial performance

      • 11.1.5 Recent developments

      • 11.1.6 SWOT analysis

    • 11.2 INC.

      • 11.2.1 Overview

      • 11.2.2 Business segments

      • 11.2.3 Product portfolio

      • 11.2.4 Financial performance

      • 11.2.5 Recent developments

      • 11.2.6 SWOT analysis

    • 11.3 Amazon

      • 11.3.1 Overview

      • 11.3.2 Business segments

      • 11.3.3 Product portfolio

      • 11.3.4 Financial performance

      • 11.3.5 Recent developments

      • 11.3.6 SWOT analysis

    • 11.4 Inc.

      • 11.4.1 Overview

      • 11.4.2 Business segments

      • 11.4.3 Product portfolio

      • 11.4.4 Financial performance

      • 11.4.5 Recent developments

      • 11.4.6 SWOT analysis

    • 11.5 Anboto

      • 11.5.1 Overview

      • 11.5.2 Business segments

      • 11.5.3 Product portfolio

      • 11.5.4 Financial performance

      • 11.5.5 Recent developments

      • 11.5.6 SWOT analysis

    • 11.6 Apple

      • 11.6.1 Overview

      • 11.6.2 Business segments

      • 11.6.3 Product portfolio

      • 11.6.4 Financial performance

      • 11.6.5 Recent developments

      • 11.6.6 SWOT analysis

    • 11.7 Inc.

      • 11.7.1 Overview

      • 11.7.2 Business segments

      • 11.7.3 Product portfolio

      • 11.7.4 Financial performance

      • 11.7.5 Recent developments

      • 11.7.6 SWOT analysis

    • 11.8 Artificial Solutions

      • 11.8.1 Overview

      • 11.8.2 Business segments

      • 11.8.3 Product portfolio

      • 11.8.4 Financial performance

      • 11.8.5 Recent developments

      • 11.8.6 SWOT analysis

    • 11.9 Clara Labs

      • 11.9.1 Overview

      • 11.9.2 Business segments

      • 11.9.3 Product portfolio

      • 11.9.4 Financial performance

      • 11.9.5 Recent developments

      • 11.9.6 SWOT analysis

    • 11.10 CodeBaby Corporation

      • 11.10.1 Overview

      • 11.10.2 Business segments

      • 11.10.3 Product portfolio

      • 11.10.4 Financial performance

      • 11.10.5 Recent developments

      • 11.10.6 SWOT analysis

    • 11.11 Creative Virtual

      • 11.11.1 Overview

      • 11.11.2 Business segments

      • 11.11.3 Product portfolio

      • 11.11.4 Financial performance

      • 11.11.5 Recent developments

      • 11.11.6 SWOT analysis

    • 11.12 CX Company

      • 11.12.1 Overview

      • 11.12.2 Business segments

      • 11.12.3 Product portfolio

      • 11.12.4 Financial performance

      • 11.12.5 Recent developments

      • 11.12.6 SWOT analysis

    • 11.13 eCreation

      • 11.13.1 Overview

      • 11.13.2 Business segments

      • 11.13.3 Product portfolio

      • 11.13.4 Financial performance

      • 11.13.5 Recent developments

      • 11.13.6 SWOT analysis

    • 11.14 eGain Communications

      • 11.14.1 Overview

      • 11.14.2 Business segments

      • 11.14.3 Product portfolio

      • 11.14.4 Financial performance

      • 11.14.5 Recent developments

      • 11.14.6 SWOT analysis

    • 11.15 Eidoserve Inc.

      • 11.15.1 Overview

      • 11.15.2 Business segments

      • 11.15.3 Product portfolio

      • 11.15.4 Financial performance

      • 11.15.5 Recent developments

      • 11.15.6 SWOT analysis

    • 11.16 Existor

      • 11.16.1 Overview

      • 11.16.2 Business segments

      • 11.16.3 Product portfolio

      • 11.16.4 Financial performance

      • 11.16.5 Recent developments

      • 11.16.6 SWOT analysis

    • 11.17 GetAbby

      • 11.17.1 Overview

      • 11.17.2 Business segments

      • 11.17.3 Product portfolio

      • 11.17.4 Financial performance

      • 11.17.5 Recent developments

      • 11.17.6 SWOT analysis

    • 11.18 Google

      • 11.18.1 Overview

      • 11.18.2 Business segments

      • 11.18.3 Product portfolio

      • 11.18.4 Financial performance

      • 11.18.5 Recent developments

      • 11.18.6 SWOT analysis

    • 11.19 Inc.

      • 11.19.1 Overview

      • 11.19.2 Business segments

      • 11.19.3 Product portfolio

      • 11.19.4 Financial performance

      • 11.19.5 Recent developments

      • 11.19.6 SWOT analysis

    • 11.20 IBM Corporation

      • 11.20.1 Overview

      • 11.20.2 Business segments

      • 11.20.3 Product portfolio

      • 11.20.4 Financial performance

      • 11.20.5 Recent developments

      • 11.20.6 SWOT analysis

    • 11.21 Inbenta

      • 11.21.1 Overview

      • 11.21.2 Business segments

      • 11.21.3 Product portfolio

      • 11.21.4 Financial performance

      • 11.21.5 Recent developments

      • 11.21.6 SWOT analysis

    • 11.22 Intel

      • 11.22.1 Overview

      • 11.22.2 Business segments

      • 11.22.3 Product portfolio

      • 11.22.4 Financial performance

      • 11.22.5 Recent developments

      • 11.22.6 SWOT analysis

    • 11.23 IntelliResponse

      • 11.23.1 Overview

      • 11.23.2 Business segments

      • 11.23.3 Product portfolio

      • 11.23.4 Financial performance

      • 11.23.5 Recent developments

      • 11.23.6 SWOT analysis

    • 11.24 Microsoft Corporation

      • 11.24.1 Overview

      • 11.24.2 Business segments

      • 11.24.3 Product portfolio

      • 11.24.4 Financial performance

      • 11.24.5 Recent developments

      • 11.24.6 SWOT analysis

    • 11.25 Next IT

      • 11.25.1 Overview

      • 11.25.2 Business segments

      • 11.25.3 Product portfolio

      • 11.25.4 Financial performance

      • 11.25.5 Recent developments

      • 11.25.6 SWOT analysis

    • 11.26 Nuance Communications

      • 11.26.1 Overview

      • 11.26.2 Business segments

      • 11.26.3 Product portfolio

      • 11.26.4 Financial performance

      • 11.26.5 Recent developments

      • 11.26.6 SWOT analysis

    • 11.27 Oracle

      • 11.27.1 Overview

      • 11.27.2 Business segments

      • 11.27.3 Product portfolio

      • 11.27.4 Financial performance

      • 11.27.5 Recent developments

      • 11.27.6 SWOT analysis

    • 11.28 SelfService Company

      • 11.28.1 Overview

      • 11.28.2 Business segments

      • 11.28.3 Product portfolio

      • 11.28.4 Financial performance

      • 11.28.5 Recent developments

      • 11.28.6 SWOT analysis

    • 11.29 Speaktoit Inc

      • 11.29.1 Overview

      • 11.29.2 Business segments

      • 11.29.3 Product portfolio

      • 11.29.4 Financial performance

      • 11.29.5 Recent developments

      • 11.29.6 SWOT analysis

    • 11.30 Synthetix Ltd.

      • 11.30.1 Overview

      • 11.30.2 Business segments

      • 11.30.3 Product portfolio

      • 11.30.4 Financial performance

      • 11.30.5 Recent developments

      • 11.30.6 SWOT analysis

    • 11.31 Viclone Corporation

      • 11.31.1 Overview

      • 11.31.2 Business segments

      • 11.31.3 Product portfolio

      • 11.31.4 Financial performance

      • 11.31.5 Recent developments

      • 11.31.6 SWOT analysis

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